Specified Commercial Transactions Act (Japan)
Business Name
Sota Konno (Sole Proprietor)
Representative
Sota Konno
Business Address
Will be provided without delay upon request.
Phone Number
Will be provided without delay upon request.
If you wish to request disclosure, please contact us via the "Contact" form at the bottom of the page and include "Phone Number Disclosure Request".
As a general rule, we will disclose it by email within 24 hours.
Contact
Email: tokoseki.info@gmail.com
As a general rule, please contact us via the "Contact" form at the bottom of the page or the email address above.
Inquiry messages may be submitted in multiple languages.
However, responses from our support team will be provided in Japanese.
Sales Price and Fees
The price displayed on the sales page and during the purchase/checkout process includes consumption tax and any applicable fees.
Internet connection and communication charges required to use this service are the customer’s responsibility.
Additional fees set by card issuers or other payment providers may apply.
As this is a digital service (provision of services), no shipping fees or return shipping fees apply.
Service Availability / Delivery Time
The service will be available for use immediately after payment is confirmed.
Payment Method
Payment will be processed via Stripe (credit card, etc.).
Available payment methods are subject to what is displayed during the purchase/checkout process.
Payment Timing
Fees are charged in advance for each billing period. The initial payment is charged when the paid service starts, and thereafter fees are automatically charged on each monthly renewal date.
The timing of the charge to the customer by the card issuer is governed by the contract between the customer and the card issuer.
Returns, Cancellations, and Termination
Due to the nature of digital services, we do not accept refunds or cancellations for customer convenience.
However, refunds are provided only in cases specified in our Terms of Service, such as when the service as a whole is unavailable continuously for one week (168 hours) or longer, using a reasonable method such as pro-rata calculation based on non-provided days.
You may complete cancellation from the "Billing" page for each floor.
After cancellation, you may continue to use the service until the end of the current billing period.
Recommended Operating Environment
We recommend using the service in the environments listed below.
Please verify that the service works properly in your environment before making a payment.
Browser
- macOS: Latest version of Chrome or Safari
- Windows: Latest version of Edge or Chrome
- iOS: Latest version of Safari
- Android: Latest version of Chrome